(4.5 / 5)1563+ Ratings

TGW Reviews

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Overall Rating

4.5
11 Reviews
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About TGW

Tgw.com is a foundation-owned company headquartered in Austria, internationally recognized for providing automated warehouse solutions. The company designs, implements, and maintains fulfillment centers, including everything from mechatronics to robotics to the control system and software. TGW solves its customers' supply chain challenges with highly automated, efficient, and future-proof warehouse systems. The vision of the autonomous fulfillment center gives a renewed sense of motivation to give the best. In the 2022/2023 business year, TGW generated a total turnover of 1 billion US dollars. The company has more than 4,400 employees worldwide. TGW also offers various levels of proactive care and maintenance packages, genuine parts services, system updates, and training sessions. In addition to these, TGW also offers customer-friendly services like a no-risk 90-day guarantee and free shipping on custom clubs, price matching, and early access to new club launches.

TGW Pros & Cons

Pros:

  • Wide Product Selection: TGW.com offers a vast array of golf products, making it a convenient one-stop shop for golf enthusiasts.
  • Competitive Prices: The website often features competitive prices, including occasional discounts like 15% off on one item.
  • Customer Service (Occasionally): Some customers have reported positive experiences with customer service, particularly in resolving issues like exchanges.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service, including unresponsiveness, lies about shipping details, and unhelpful representatives.
  • Shipping Problems: There have been frequent complaints about delayed shipments, lost orders, and issues with tracking once packages are handed over to USPS.
  • Order Cancellations: Some orders have been cancelled without notice, leading to frustration and inconvenience.
  • Refund Issues: Customers have faced difficulties in getting refunds, with some being charged extra for items that were not received or were of poor quality.
  • Negative Reviews: The overall rating on review platforms like Sitejabber is very low, indicating widespread dissatisfaction among customers.

Given the significant number of negative experiences, it is advisable to approach TGW.com with caution and consider alternative retailers for a smoother shopping experience.

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TGW Customer Reviews (11)

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Jesper Lund
Jesper Lund
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Feb 8, 2023
Alita CinqMars
Alita CinqMars
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Feb 8, 2023
Jana Eisenhauer
Jana Eisenhauer
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Feb 7, 2023
Peter Sisk
Peter Sisk
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Feb 7, 2023
Denise Comeaux
Denise Comeaux
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Feb 7, 2023
Jacob Ingram
Jacob Ingram
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Feb 7, 2023
Jason Connolly
Jason Connolly
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Feb 7, 2023
Robert Icenhour
Robert Icenhour
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Feb 6, 2023
Ester Hoch
Ester Hoch
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Feb 6, 2023
Nathalie Lamarre
Nathalie Lamarre
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Feb 4, 2023

TGW Customer’s Q&A

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TGW Features and Benefits

Here are some key features and benefits of tgw.com:

  • TGW is a popular online retailer of golf equipment.
  • The website offers more than 30,000 golf products, including a selection of more than 800 golf clubs.
  • TGW provides easy online shopping. Customers can browse the categories on the main page or filter by type, brand, gender, hand, and many other characteristics.
  • The website offers a trade-in program. Customers can trade in their old golf clubs and see the trade-in value immediately.
  • TGW offers a 30-day Playability Guarantee on specified clubs and 90 days on custom clubs.
  • The website provides free shipping on orders over $99.
  • TGW also offers customer-friendly services like a no-risk 90-day guarantee and free ship on custom clubs, price matching, and early access to new club launches.
  • The website offers flexible working hours, home office, health promotion, dual employee participation, childcare, mobility, restaurant, further training.

Please note that these features and benefits are subject to change and it's always a good idea to check the website for the most current information.

TGW Pricing

TGW.com offers a Price Match Assurance Policy, ensuring that customers pay the best price by matching competitors' lower prices on the exact product. Additionally, they provide 60-day returns for golf equipment and apparel. The website is currently unavailable in your country, but it typically offers the best selection of golf equipment and apparel from top brands at the lowest prices.

About Tgw.com Payment Method?

TGW.com, also known as The Golf Warehouse, accepts several payment methods for the convenience of its customers. These include Credit Cards such as Visa, Mastercard, American Express, and Discover. In addition to these, customers can also use their PayPal accounts to pay for their orders. It's important to note that in-store credits cannot be used in conjunction with PayPal as a payment method. All transactions made on TGW.com are guaranteed to be 100 percent safe and secure. This ensures that customers can shop with confidence, knowing that their credit card information is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer).

TGW FAQs

FAQ

How To Open A TGW Account?

To open an account on tgw.com, follow these steps:

  1. Visit the tgw.com website.
  2. Click on the 'EMAIL SIGN UP' tab.
  3. Enter your email address and click on the 'Sign Up' button.

After signing up, you'll receive exclusive email offers and promotions from tgw.com. Enjoy shopping!

FAQ

TGW Alternatives

Here are the top 10 alternatives to tgw.com:

  1. webdew: A power-packed team of creative minds skilled in Video Marketing services.
  2. SmartSites: A full-service digital agency offering website design and development, SEO, and PPC.
  3. CIENCE: Human-driven and machine-powered managed services for outbound sales.
  4. SmartBug Media: A full-service digital agency for organizations looking to create resilient growth across the entire customer lifecycle.
  5. Belkins: Provides a dedicated sales team, whose primal goal is to target YOUR prospects, design account-based sales campaigns and convert pre-qualified prospects into qualified Sales Appointments.
  6. Deloitte Consulting: An accounting firm and professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services.
  7. Simplus: Less Complexity.
  8. Fishbowl Inventory: A solution for QuickBooks users looking for manufacturing and warehouse management software.
  9. Cin7 Core: An app that makes enterprise-level inventory management, manufacturing, sales integration, reporting, and automation accessible to all businesses.
  10. Kintone: Build business applications and database apps faster and easier with Kintone, the agile, no-code application Platform as a Service (aPaaS).
FAQ

Tgw.com Return Policy?

Tgw.com has a return policy that allows customers to return or exchange items if they are not 100% satisfied with their purchase. Items must be in new and unused condition and returned within 60 days from the purchase date. The return or exchange can be easily processed online. Customers will need their order number, last name, and billing zip code to initiate the return process. Once the return or exchange is processed, customers should see their refund within 14 days, depending on their banking institution. If exchanging, customers are advised to place a new order online.

In terms of shipping policy, Tgw.com offers several shipping options. Standard shipping is priced at $8.99, with the delivery time calculated at checkout. Ground shipping is priced at $10.99, also with the delivery time calculated at checkout. For faster delivery, 2nd Day shipping is available at $15.99, delivering in 2 business days, and Next Day shipping is available at $25.99, delivering in 1 business day. All express orders are shipped the same day when ordered by 1pm CST from Monday to Friday. At checkout, an optional $1.99 package protection fee may be added on top of basic shipping fees. This fee offers immediate replacement of items lost or damaged in transit prior to delivery. International customers will be responsible for payment of any applicable duties at the time an order arrives at its destination. Orders to APO, FPO or PO Box addresses will ship using USPS Priority Service at the standard shipping rate. Orders will be delivered in 10 business days or less. Tracking to destination is limited.

FAQ

What are some of TGW's notable projects?

TGW, headquartered in Austria, is a leading provider of intralogistics and automated warehouse solutions. As a systems integrator, TGW handles planning, production, implementation, and maintenance of distribution and fulfillment centers, including everything from mechatronics to robotics to the control system and software. Notable projects span across various sectors such as fashion & apparel, grocery, and industrial & consumer goods. Some of the key clients include PUMA, Coop, Conrad, and MANGO. Another highlight from TGW's portfolio is a pocket sorter with a disruptive hanging goods conveyor system involving autonomous robots that travel independently along a system of rails to reach their destinations. This is a testament to TGW's innovative approach to tackling the challenges faced by many companies today.

FAQ

What is TGW.com?

TGW.com, also known as The Golf Warehouse, is one of the world's first online golf retailers. It started its journey in April 1998 as a small family-operated business with only four full-time employees based out of Wichita, Kansas. Over time, the company has grown to over 250 team members and has transitioned from an internet golf pioneer to an industry leader. The name and look have been updated to reflect this transition, while maintaining the same great selection and service that customers trust. Now, with over 230,000 square feet of warehouse space devoted to over 30,000 golf products, TGW.com is often referred to as the Sweetest Spot in Golf. It offers a wide selection of authentic golf brands like NIKE Golf, TaylorMade, PING, Callaway, Titleist, adidas, FootJoy, Ashworth, and more. The company also provides customer-friendly services like a no-risk 90-day guarantee, free shipping on custom clubs, price matching, and early access to new club launches. In addition to golf products, TGW.com has ventured into other sports and now includes BaseballSavings, offering a combined inventory of approximately 50,000 items. The TGW family has earned a reputation as the go-to online source for not only the best golf products, but the best baseball and softball gear as well.

FAQ

What are the top brands on Tgw.com?

The top brands on TGW.com include adidas Golf, Bridgestone Golf, Callaway Golf, Cleveland Golf, Cobra Golf, FootJoy, Mizuno Golf, New Balance, NIKE Golf, PING Golf, TaylorMade Golf, Titleist Golf, and Wilson Golf. These brands are well-known in the golf industry and offer a wide range of products, from golf clubs and equipment to golf apparel and accessories. TGW.com is an authorized retailer for these brands and stocks a full selection of their products. The website offers a 30-Day Club Playability Guarantee and free exchange, providing customers with confidence in their purchases. It's a one-stop-shop for all golfing needs, catering to both professional and amateur golfers.

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