TGW Reviews
(Rated by 1563 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.3
- Good Value4.6
- Customer Service4.3
- Return Policy4.7
- Price & Quality4.0
Recent Customer Reviews (11)
Jesper Lund
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Alita CinqMars
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Jana Eisenhauer
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Peter Sisk
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Denise Comeaux
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Jacob Ingram
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Jason Connolly
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Robert Icenhour
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Ester Hoch
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Nathalie Lamarre
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Payment Methods
Accepted Payment Options:
Prices for items on Tgw.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For TGW credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
TGW Pros & Cons
Pros
1
Wide Product Selection: TGW.com offers a vast array of golf products, making it a convenient one-stop shop for golf enthusiasts.
2
Competitive Prices: The website often features competitive prices, including occasional discounts like 15% off on one item.
3
Customer Service (Occasionally): Some customers have reported positive experiences with customer service, particularly in resolving issues like exchanges.
CONS
1
Customer Service Issues: Many customers have reported poor customer service, including unresponsiveness, lies about shipping details, and unhelpful representatives.
2
Shipping Problems: There have been frequent complaints about delayed shipments, lost orders, and issues with tracking once packages are handed over to USPS.
3
Order Cancellations: Some orders have been cancelled without notice, leading to frustration and inconvenience.
4
Refund Issues: Customers have faced difficulties in getting refunds, with some being charged extra for items that were not received or were of poor quality.
5
Negative Reviews: The overall rating on review platforms like Sitejabber is very low, indicating widespread dissatisfaction among customers.
TGW Features and Benefits
Features
Over 30,000 golf products including 800+ golf clubs
Provides a vast selection for golf enthusiasts as a one-stop shop
Easy online shopping with category browsing and filtering
Allows convenient shopping by type, brand, gender, hand, and other characteristics
Trade-in program
Enables customers to trade in old golf clubs and see trade-in value immediately
30-day Playability Guarantee on specified clubs, 90 days on custom clubs
Offers assurance on club performance and satisfaction
Free shipping on orders over $99
Saves on shipping costs for qualifying orders
No-risk 90-day guarantee
Provides extended customer protection
Free shipping on custom clubs
Additional cost savings for custom orders
Price matching
Ensures competitive pricing
Early access to new club launches
Gives customers first dibs on new products
60-day return or exchange policy
Allows returns or exchanges for items not 100% satisfactory if new and unused, processed easily online with refund in 14 days
Price Match Assurance Policy
Matches competitors' lower prices on exact products
Competitive prices and discounts
Offers savings including occasional 15% off on one item
Various shipping options
Includes standard ($8.99), ground ($10.99), 2nd Day ($15.99), Next Day ($25.99), with same-day shipping for express orders by 1pm CST
Optional $1.99 package protection
Provides immediate replacement for lost or damaged items in transit